FAQs
FAQ
1.Are you a factory or a trading company ?
We are a manufacture specializes in designing and selling roof top tents. We warmly welcome you to our factory for visiting and cooperation.
2.How can we guarantee quality?
Always a pre-production sample before mass production; Always 100% final inspection before shipment
3.Can you accept OEM or print our logo?
Yes, of course. your design is very welcome!
4.How long is the warranty period?
Guarantee is one year, during the warranty period, we shall repair or replace the damaged part accordingly because of any damage due to quality problem
5.How many people fit inside?
Depending on which model you purchase you can comfortably sleep anywhere from 2-4 people & or pets.
6.What materials are Xsu Tents made from?
Our tents are constructed with durability in mind. All tent bodies are made from UV resistant 320g ripstop poly-cotton. We use double stitching and taped seams throughout, strong SBS zippers, reinforced aluminium frames and industrial stainless hardware. We also include upgraded high density foam mattresses in all of our tents, because we believe in bringing you the best nights sleep.
7.What kind of vehicle do I need to support a Xsu Tent rooftop tent?
Most likely the one you have right now! Most vehicles can support a rooftop tent. We currently have two models to choose from along with various accessories to get your specific setup dialled. You’ll also need an appropriate roof rack to mount your tent. Please contact us to discuss the right tent and rack fitment for your vehicle!